THE FIT SHOULD FEEL RIGHT.
We understand that finding the right size matters, especially when shopping online. If the size or fit isn't right, we're here to help.
Exchange Eligibility
You may request an exchange within 3 days of receiving your order.
To qualify for an exchange:
- The item must be unworn, unwashed, and unused.
- Original tags and packaging must remain intact.
- The item must not have stains, perfume, body odor, damage, or alterations.
- Proof of purchase/order number must be provided.
Size Exchanges
Need a different size? You can request an exchange, subject to stock availability.
Incorrect or Defective Item
If you receive an incorrect or defective product, contact us as soon as possible and share your order number along with clear pictures of the item.
Non-Exchangeable Items
For hygiene reasons, boxers/underwear cannot be exchanged or returned once opened or tried on, except in the case of a verified manufacturing defect or incorrect item.
Sale Items
Sale or clearance items are only exchangeable if specifically mentioned on the product page.
Return/Exchange Shipping
Courier charges related to an exchange may apply unless the product received was incorrect or defective.
To request an exchange, contact us on WhatsApp with your Order Number + reason for exchange.